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No Hassles Returns/Exchanges

Your 100% Satisfaction is our goal!
1. If we shipped the wrong item to you by mistake, then we will bear the return charges, and you will not be charged any re-stocking fee
2. No Returns will be accepted without our PRIOR RETURN AUTHORIZATION
3. Re-stocking fee will be charged on all other returns/exchanges. It is required to cover the packing/shipping charges & payment processing fee charges etc.
4. If you change your mind in-between; you may return unopened merchandise after a payment of 10% Restocking Fee
5. Opened (Unused) merchandise will require a fee of 15%
6. We DO NOT ACCEPT used merchandise returns
7. Absolutely NO RETURNS are accepted after a period of 30 days
8. The first day of the return begins on the day we ship the merchandise and not on the day the shipment is delivered
9. Please include your packing slip/invoice with your return
10. If an incomplete/incorrect address is provided by the buyer during online checkout, he/she will have to pay for the re-shipping charges
11. Retail purchases should be returned via USPS Flat Priority Mail/UPS, so that it is track-able
12. Please check the return address before shipping the item back to us, as we will not be responsible for returns sent by you to a wrong address.
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